Patient Resources

THE PATIENTS’ BILL OF RIGHTS

As a patient and a consumer, you should be aware of certain rights. Take a few moments to educate yourself of those rights.

  1. Patients are to be treated with respect, consideration, and dignity.
  2. Patients should be provided appropriate privacy.
  3. Patient disclosures and records are to be treated confidentially, and, except when required by law, patients should be given the opportunity to approve or refuse their release.
  4. Patients are to be provided, to the degree known, with complete information concerning their diagnosis, evaluation, treatment, and prognosis. When it is medically inadvisable, such information should be given to a person designated by the patient or to a legally authorized person.
  5. Patients are to be given the opportunity to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
  6. Patients are expected to conduct themselves in an appropriate, responsible manner. Instructions from your doctor and his staff should be adhered to.
  7. This is a cosmetic surgery facility. Facial cosmetic surgery, tumescent liposuction, tummy tucks, and breast augmentation are performed here. We are not providers for any insurance companies.
  8. Dr. McMenamin will provide his home phone number for you after surgery. Our “after hours” voice mail greeting will also provide you with his beeper number. In his absence, the physician assistant will have his beeper and another MD will be available for emergencies.
  9. Fees for services will be quoted to you. Consultation fees are payable at the time of service. A deposit of 1/3 of your surgery fee is due at the time your surgery is scheduled. The balance is due at your pre-operative visit.
  10. We accept cash, checks, and most major credit cards for payment. We also offer financing through reputable companies for those who qualify.
  11. We occasionally conduct non-funded research projects in our facility. Your participation in such research will be discussed with you and is totally voluntary.
  12. If you are unhappy with any aspect of your care, please let us know so that we can take steps to make corrections in that area. All post-operative patients will receive a confidential satisfaction questionnaire approximately 3 months after surgery. Please express your opinions. Compliments are appreciated too!
  13. You have a right to question or refuse any mode of treatment. We will assist you in getting a second opinion from another physician at your request.
  14. You have a right to chose and/or change your treating physician.
  15. Dr. McMenamin advertises his services by several different modalities including the newspaper, the phone book, educational seminars, and radio/TV broadcasts. His goal is to present his work in an honest, forthright fashion that is not misleading to patients.
  16. Dr. McMenamin is insured for medical malpractice.
  17. If you have a suggestion or grievance, please request a form or submit a confidential letter outlining your concerns. We will do our best to remedy the situation to your satisfaction. The California Medical Board is the governing body for physicians in this state.
  18. An Advance Directive document gives a designated person the ability to make health related decisions for you if and when you are incapacitated. Because we do not treat ill patients, this facility does not honor Advance Directives. However, in a life threatening emergency that requires hospital transfer, that facility may honor Advance Directive wishes.
  19. Dr. McMenamin and his staff are required to have the proper licensure, certifications, and/or training to provide the care given to you in this facility. We would be happy to provide you with that information when requested. Rev.04/15/08